We are dispatching all parcels out on time using a 24 hour service, however The Royal Mail are experiencing some delays during these times, orders can take up to 2 business days from estimated arrival to be delivered.
Most of our parcels are letterbox friendly, but if your parcel does not fit through the letterbox the Royal Mail will still deliver in a non contact manner.
Postage & Delivery
We are letterbox friendly, NO waiting around!
We send our parcels in letterbox friendly packaging when you order up to 3 boxes of contact lenses, not including eye drops and solutions. No signature is required so you do not have to wait in for your contact lenses to be delivered.
|Orders Under £99||Royal Mail (estimated arrival dates displayed on product page)||£3.95|
|Orders Over £99
||Royal Mail (estimated arrival dates displayed on product page)||FREE|
|Europe||Royal Mail International Buisness Tracked & Signed (estimated arrival upto 15 buisness days from dispatch)||£15.99|
|Rest of World||Royal Mail International Buisness Tracked & Signed (estimated arrival upto 15 buisness days from dispatch)||£19.99|
*for orders outside of the UK we cannot take liability for any extra customs or VAT charges incurred.
My order hasn’t arrived?
In rare cases orders can be held up by The Royal Mail, espicially during high demand periods. During this dificult period we need to allow up to 10 business days after the estimated delivery date for delivery. If you have not received your order in this time you can contact our customer service team on 0207 856 0586 or email us at firstname.lastname@example.org and we will be happy to assist you.