Quality Eyes
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Delivery Information

How long will my order take to arrive?

Standard delivery for all products is 3-5 business days from dispatch. 
(All Orders will be dispatched the next business dayif in stock)

 

 Countries

 Time    

 Prices (£)    

 UK Delivery (Royal Mail)

 3-5 business days

 FREE

 Europe Delivery (Royal Mail Airsure)       

 4-6 business days

 from £8.99

 Wordwide Delivery (Royal Mail International)

 we ship our contact lenses all over the world!                     

 5-7 business days 

 from £10.99        

 


Out of stock

If a product is out of stock after you have ordered, or we can only deliver part of your order, we will contact you straight away either by email or by phone. On contact with you we will explain the situation and offer any available alternatives, one of which will include cancelling your order and recieving a full refund. (On most occasions we can send enough lenses out to keep you going until your full order arrives)

Should you decide to leave any product on back order, you can contact us at any time for an update on the order.

 

My order has not arrived, what should i do?

Please allow up to 5 business days for delivery to the UK, for everywhere else in the world please allow up to 7 business days. If you have not recieved your order in this time you can contact our customer service team on 0843 289 4623 or email us at postie@qualityeyes.com.

On occasions such as 'Black Friday', 'Cyber Monday' and Christmas please allow for a delay due to high demand on the postal services. For further information please refer to our Terms and Conditions.

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