Frequently Asked Questions (F.A.Q's)
Q) Why are your prices so low?
A)Quality Eyes started off as a high street store established 20 years ago. Over this period of time we have built up a strong relationship with all major contact lens manufactures. Now also trading online means lower overheads, passing on cheaper prices to you the customer.
Prescriptions & Eye Tests
Q) What is a contact lens prescription?
A) A contact lens prescription provides details of the brand, lens parameters and the power. It will be signed and dated by your Optician. It is different from a sight test prescription for glasses.
Q) How often should I get my eyes examined?
A) It is highly recommended that you have your eyes checked at least once a year. A contact lens prescription is normally recommended to be valid for a year, unless stated otherwise by your Optician. Having an eye test not only determines if you need correction, but also checks the health of your eyes.
Q) Do I have to purchase lenses, where I had my eyes tested?
A)Absolutely not. After an eye examination your Optician must provide you with the details of your prescription. They may charge you separately for a contact lens examination. You are within your rights to shop around for the best deal on your contact lenses.
Q) I have astigmatism. Can I wear contact lenses?
A)Yes, depending on the complexity of the astigmatism. Astigmatism is caused by an irregular shaped cornea (the front transparent surface of the eye). There have been great developments in contact lenses designed for astigmatism called toric lenses. Toric lenses are available in Daily, Monthly and Yearly types.
Contact Lens Health
Q)Can I sleep in my lenses?
A)You must NEVER sleep in your lenses unless your Optician has deemed it safe to do so. Certain lenses such as Air Optix Night & Day (Ciba Vision) and PureVision extended wear (Bausch & Lomb) are suitable to sleep in for a few days in a row. Please consult your Optician before sleeping in these lenses.
Q) What should I do if my lenses irritate me and my eyes are very red?
A) Remove the lenses immediately and seek your Opticians advice. If you ignore these signs, it may lead to severe corneal and conjunctival irritation. We recommend that you always have a pair of spectacles.
Q) What if I have dry eyes?
A)Certain types of contact lenses are better suited for people who suffer with dry eyes. Our favourites are 1 Day Acuvue Moist, Clatiri 1 day and My Day Contact lenses. Ask your Optician to trail these lenses today.
Q) What solution should I use to clean my lenses?
A)We recommend you use an all-in-one solution that will clean, disinfect and protect your lenses overnight. (4-5 hours of soaking is considered enough to completely clean and disinfect your lenses).
There are also hydrogen peroxide based saline solution available, these are more expensive and need neutralising before the lenses can be worn. If lenses are NOT neutralised they may cause severe burning and redness in the eyes.
Daily disposable users do not really need a saline solution. But for sake of emergencies, always carry a small bottle of saline solution if you need to reinsert your lens.
Q) Can I use water to clean my lenses?
A) You must NEVER use water to clean lenses. Acanthamoeba is a naturally occurring amoeba commonly found in water sources, such as tap water, it can also be found in soil and sewage systems. If these parasites infect the eye, an unusual but sight-threatening condition called Acanthamoeba Keratitis occurs.